If you scan your Bird One and receive the message, ‘This has already been taken.’ It means that another device is currently paired to that Bird One. To pair it back to your account follow these steps:
- The other device will need to locate the "My Bird" option in the menu of your application and scroll down.
- Near the bottom of the scroll, select "UNPAIR."
- Upon unpairing, scan the QR code of the Bird One with the new device.
- The Bird will pair and the "My Bird" option will be available on the new device