Submit a request – Bird Retail

Your email address

Country

Have you already purchased the product you are inquiring about?

Select Product

Please select your product and then the type of issue you are having

How can we help?

Retail - Merch FAQ

How can we help?

What seems to be the problem?

Bird Bike Issues

Vehicle ID

Serial Number

The Vehicle's Serial Number

Retailer

Retailer (Other)

Please provide where you purchased the Bird.

Shopify Order Number

Order Number

This can be found on your receipt or proof of purchase.

Model Number

This can be found underneath the footboard of the Bird.

First Name

Last Name

Phone Number

Country (Shipping)

Shipping Address

Customer's Address

Apt/Unit #

City

Customer's shipping city

State

Zip Code

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible. Please attach any useful images below.

I confirm that I’ve attached my proof of purchase as well as any supporting photos for my vehicle issue.

Proof of purchase is required for warranty verification

Attachments

Add file or drop files here